About Us

Rack Servers was formed to provide customers with the most amount of variety as possible. Our wide range of products and services will ensure that all your IT business needs are met. We currently offer:


  • Domain Names - There are currently 79 different domains to choose from, more than any other Australian web hosting company.
  • Web Hosting - We have full-featured cPanel and Plesk shared web hosting plans with competitive pricing including your choice of Linux / Windows; we also have a range of dedicated Java Hosting plans available.
  • VPS / Cloud Servers - Rack Servers provides fast, low contention virtual private servers which are suitable for large websites or those wanting their own server.
  • SSL Certificates - Our Certification Authorities include VeriSign, Comodo, GeoTrust, Thawte and RapidSSL with 23 different SSL certificates available for purchase.
  • Website Design - We have dedicated PHP, ASP.net and Java website designers and programmers as well as Graphic Designers and SEO specialists available to bring your dream to reality or take your site to the next level.


Here at Rack Servers, we are one of the largest hosting providers in Australia. We have over 40 years combined professional IT experience and 30 years combined Web Hosting experience. Our staff have played major roles in other large web hosting companies and Federal Government departments before moving to Rack Servers and are very knowledgeable in all aspects of our industry. Some staff even provide assistance to Australian Universities by way of lecturing and tutoring of students in web related areas.

Our philosophy is simple, we believe customers come first; that's why we provide a high level of customer service and support with friendly, helpful Australian staff on hand 24 hours a day.



cPanel Authorised Partner Parallels Partner CloudFlare Certified Partner CloudLinux Australian Web Industry Association

OUR DATA CENTRES, HARDWARE AND BACKUPS

Server Room

Rack Servers currently host our servers in two secure Data Centres in Brisbane. Each Data Centre has Tier 1 links to Internet providers, multiple levels of redundancy, backup power, advanced fire detection/prevention systems and is staffed 24 hours a day, 7 days per week.

Our hardware consists of high performance dedicated servers with redundancy and gigabit data connections. All hardware is regularly maintained and monitored 24/7 for reliability.

All our web hosting packages have multiple backup schedules; we take daily incremental (delta) backups with weekly full backups which is stored for the last three months. All our VPS packages receive daily snapshots which can be used to restore your VPS to a previous state if ever you need to roll back for any reason.



CUSTOMER SERVICE

Customer Service is a priority here at Rack Servers and our primary focus is attention to customer needs and satisfaction.

Our staff at Rack Servers are well trained in customer service and are able communicate on many levels. No matter what your level of skill is, we provide friendly support and attention to detail that you require. Our service is always delivered with full professionalism and etiquette to ensure your stay with us is pleasant and rewarding.